Servicing

The Best Servicing Option for your Electric Fat Bike

Electric Fat Bike Company takes extreme pride in the quality of bikes that we manufacture, along with the servicing that we provide. We offer Mobile Servicing, along with In-Shop Servicing for all of the bike models we sell.

Mobile Servicing is offered in the Okanagan, up to a 100 KM radius of Vernon, BC. This service can be done anywhere; your house, parking lots, driveways, or safe pitstops. 

Travel Fee (Covering Gas and Vehicle Wear) 

30 Minute or Less Drive : Free

1 Hour: $40 ($20 for every 30 minutes, rounded every 15-minute increment.) 

When mobile servicing is requested, we will aim to get as many customers to join the service to split travel fees. Once four people sign up there will be no travel fees. 

 Standard Mobile Service: $90

  • Bike Wipe Down

  • Stem & Spacer Check

  • Chain Clean

  • Chain Lube (NITROLUBE)

  • Derailleur Check & Adjust

  • Brake Pad Wear Check

  • Braking Wire/Fluid Check

  • Brake Lever Check

  • Caliper Check

  • Rotor Clean & Sand

  • Spoke Check

  • Full Electrical Plug Check

  • Full Battery Examination

  • Battery Current Tested

  • Full Electrical Programming Check

  • Electrical Wire Examination

  • Wire Support Check

  • Crank Check

  • Re-Wipe Down

  • Test Ride (All Bolts Are Torqued) 

 Any Damage & Issues Within These Checks Will Not Incur Additional Labor Charges

 

Done in the Electric Fat Bike Company Shop in Vernon, BC

Standard In-Shop Service: $60

  • Bike Wipe Down

  • Stem & Spacer Check

  • Chain Clean

  • Chain Lube (NITROLUBE)

  • Derailleur Check & Adjust

  • Brake Pad Wear Check

  • Braking Wire/Fluid Check

  • Brake Lever Check

  • Caliper Check

  • Rotor Clean & Sand

  • Spoke Check

  • Full Electrical Plug Check

  • Full Battery Examination

  • Battery Current Tested

  • Full Electrical Programming Check

  • Electrical Wire Examination

  • Wire Support Check

  • Crank Check

  • Re-Wipe Down

  • Test Ride (All Bolts Are Torqued) 

 Any Damage & Issues Within These Checks Will Not Incur Additional Labor Charges.

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Major 2,000 KM Service (Also includes all of the services listed above)

  • Drivetrain Check & Replacement  (always check and align rear derailleur hanger)

  • De-grease drivetrain

  • Remove, clean & grease bottom bracket and headset

  • Remove, clean & grease hubs

  • Rotor Alignment Check

  • True Wheel

  • Full Frame & Component Clean

  • 5-10KM Test Ride

Tire Replacement 

$20 + Cost of Tire

Tube Replacement 

$40 – Includes Labor & Tube (Per Tube)

Brake Pad Replacement

$40 – Includes Labor & Pads (Per Tire)

Hydraulic Brake Bleed

$40 – Includes Mineral Oil & Labor (Both Calipers)